Microsoft 365 Copilot

Microsoft 365 Copilot Business

A helpful chat for writing, research, and everyday work questions

Copilot gives your team a familiar chat window for drafting emails, researching topics, and making sense of documents, signed in with their Microsoft 365 work account. Layer 3 helps Australian workplaces get started and connect Copilot to the handbooks and wiki pages people already rely on.

Explore Microsoft’s overview on Microsoft 365 Copilot for Business, or talk to us about rollout alongside Microsoft business services.

What it covers

  • Private work chats
  • Research and drafting help
  • Document summaries in chat
  • Answers from your wiki
  • Layer 3 setup support

See Microsoft 365 Copilot Chat in action

Copilot Chat

Help with the writing and questions that fill your week

Draft clearer emails, tidy rough notes, brainstorm ideas, and ask questions about a document, all from a chat that sits inside your Microsoft workplace.

Private to your workplace

When staff sign in with their work account, chats stay inside your organisation. Microsoft keeps that business content out of the models that train public AI.

Research with fresh context

Ask Copilot to look things up, draft an email, or pull a short summary. It can draw on current web context while you stay in the Microsoft tools your team already knows.

Make sense of long documents

Drop a file into the chat and ask for the gist, the key figures, or a clearer rewrite. Dense PDFs become something you can act on.

Right where you already work

Open Microsoft Copilot on the web or the Microsoft 365 app. Same everyday places people already open for mail and files.

Writing with the right tone

Draft emails that sound like you

Ask Copilot to rewrite a rough note in a warm, professional voice. You still send the final message; Copilot just helps you get to a clear first draft faster.

CMicrosoft 365 Copilot Chat
Work account

You

Type a message…

Company knowledge

Teach Copilot how your organisation works

When Layer 3 connects your wiki, policies, and contact lists, staff can ask everyday questions and get answers from the documents you already trust. People spend less time hunting through SharePoint and more time following the way your organisation actually works.

  • “Who do I contact for a purchase claim?” → finance contacts from your handbook
  • “How do we file an incident report?” → steps from your WHS / wiki pages
  • Find escalation paths and support contacts in one place

Microsoft has connectors for many business apps and document stores. We help you pick what is useful and keep answers aligned with who is allowed to see what.

Not-for-profits

Copilot that respects community and client data

NFP teams are busy and lean. Copilot helps draft grant notes, volunteer emails, and board summaries inside the Microsoft 365 tools you already use. Layer 3 has supported Australian charities, NFPs, and Aboriginal Land Councils on Microsoft 365 for more than a decade.

  • Faster drafting for grants, volunteers, and board papers
  • Clearer answers from your own policies and handbooks when connected
  • Fits alongside Layer 3’s wider NFP Microsoft 365 support
IT support for not-for-profitsTalk to Layer 3

Why it fits NFPs

Small teams can pick up useful Copilot habits quickly, with community and client details staying in the Microsoft tools they already trust.

With Layer 3

How Layer 3 makes Copilot useful day to day

Microsoft builds the product. We help your people get comfortable with it and connect the documents that matter.

Habits that stick

We help people use Copilot for real jobs: warmer emails, clearer summaries, and meeting follow-ups that actually get finished.

Answers from your own files

Layer 3 connects your wiki, handbooks, and contact lists so Copilot can answer “how we do things here” from material you approve.

Safer AI on company devices

Pair Copilot with Layer 3 DNS Guard so your approved Microsoft tools stay available, and public consumer AI sites stay off company PCs.

Quick enquiry

Ask about Microsoft 365 Copilot

Name, email, and a short note. We will follow up.

Frequently asked questions

What is Microsoft 365 Copilot Chat?
Think of it as a writing and research helper for work. You sign in with your Microsoft 365 account, then ask it to draft, tidy wording, brainstorm, look things up, or make sense of a document.
Is our business data used to train AI models?
When people use Copilot with their work credentials, Microsoft states that business data and prompts stay out of the training for public AI models. Chats remain inside your organisation’s protection boundary.
Can Copilot answer questions from our company wiki?
Yes. Layer 3 can connect your wiki, SharePoint handbooks, and similar sources so Copilot answers from material you approve. See Microsoft 365 Copilot for Business for Microsoft’s overview.
How is this different from consumer ChatGPT?
Work Copilot runs with your Microsoft business account and the protections that come with it. Many teams also use Layer 3 DNS Guard so public AI websites stay off company devices.
How does Layer 3 help not-for-profits with Copilot?
We already look after Australian NFPs on Microsoft 365. Copilot helps small teams draft grant notes, volunteer emails, and board papers faster, with client and community details staying in the work tools you already trust. Learn more on our IT support for not-for-profits page.

Ready to explore Microsoft 365 Copilot Business?

Tell us how your team works today: email habits, where the handbooks live, and anything special for NFP or compliance. We will suggest a simple way to get started with Copilot.

Discuss Copilot with Layer 3Microsoft business services